General Platform Safety Guidelines
Step 1: Review the Pro’s Profile
A professional's profile helps you make the right hiring decision. Here's what to look for:
Customer Reviews
- Verified reviews: From users who hired through our platform
- Unverified reviews: Submitted by customers outside the platform
- Pro responses: See how the provider handles feedback
Business Information
- Description of services
- Photos of past work
- Personal message from the provider
- Links to website or social profiles
- Number of hires via our platform
Credentials & Badges
- Top Rated: High ratings across multiple verified jobs
- License Verified: License confirmed via public record
- Background Checked: Screening passed by account holder
Step 2: Connect with the Pro
❓Ask Smart Questions
- Can I see samples of similar work?
- Do you have references?
- Will this project require permits?
- Will you subcontract any of the work?
You can also send images or request a quick call or video chat to align expectations.
Research Outside the Platform
Check additional sources like:
- Better Business Bureau (BBB)
- Google or other review platforms
- Federal Trade Commission’s contractor tips
- Local consumer protection agencies
Step 3: Set Clear Expectations
Get It in Writing
Create a written agreement including:
- Project scope
- Start and end dates
- Agreed-upon price
- Payment schedule
- Responsibilities and timelines
Smart Payment Practices
- Avoid cash, wire transfers, and cashier’s checks
- Use milestone payments for large jobs
- Never pay in full before the job is completed
- Make all payments through our secure platform
Step 4: Confirm Insurance, Licenses & Permits
✅ Insurance
- Ask if the provider has liability or workers’ comp insurance
- Contact your own insurer to understand your coverage
Licensing & Permits
- Occupational License (e.g., electrician, plumber) = skill-qualified
- Business License = legal to operate, but not necessarily skilled
- Confirm license status via your state’s database
- Determine whether your project needs city or state permits
Stay Safe & Secure
- Keep all communications on-platform
- Be cautious of deals that seem too good to be true
- Report any suspicious behavior to our support team
For more help, contact support@rapidtaskpro.com.
